Sunday, June 20, 2010

Why doesnt my computer recognize my Opal M4002A MP3?

It might have been messed with when my computer had a virus, and i put songs on it. But i put it in, and WMP says it doesn%26#39;t recognize a device, please help, do i need to buy a new one? thanks a lot.



Answers:

The virus may have corrupted your plays files or system, you need to format it and then may need to update firmware.



To format = Plug in your mp3* Go to start* Go to my computer* Right click you mp3 and choose format* save music/video to your PC before formatting*



Go to web site to up date firmware.



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